Medication Management

Medication Adherence & Tracking Tool

HIPAA-compliant adherence platform with video submission tracking, real-time provider alerts, personalised reminders, and comprehensive analytics for timely clinical interventions.

Video Proof of dose — not self-reports
Real-time Alerts on missed doses
0 Manual reporting needed
8 wks Concept to production
Overview

the platform set out to solve a widespread challenge in healthcare: medication non-adherence. Patients often struggle with complex treatment regimens, limited support, and inconsistent follow-up.

Traditional methods fail to maintain engagement or timely communication, leaving gaps that impact outcomes.


The Challenge

Non-adherence is a solvable problem — if providers have visibility

Medication non-adherence in chronic disease management leads to poor outcomes and costly interventions. Providers had no reliable way to verify patient adherence or trigger timely clinical follow-up.

Video submission tracking that providers could act on — sustained over months, not days
  • Video submissions had to trigger actionable provider alerts, not just file into a storage database
  • Alert logic had to distinguish missed dose, late submission, and technical failure — three different clinical responses
  • Patient-submitted videos are PHI — storage and access had to be fully HIPAA-compliant
  • The engagement design had to sustain behaviour change over long chronic care treatment periods, not just the first week

Our Solution

Patient empowerment with real provider visibility

HIPAA-compliant adherence platform with video submission tracking for dose verification, real-time provider alerts for missed doses, personalised reminder scheduling, and a comprehensive analytics dashboard for clinical intervention planning.

Personalized reminders and progress tracking for each patient. Real-time chats and video submissions to confirm adherence. Profile management, resources, and milestone achievements to enrich engagement. Comprehensive adherence analytics for providers to enable timely interventions.

By combining patient engagement with secure monitoring, the platform bridges the gap between patients and providers for better treatment outcomes.


Outcomes

What changed — measurably

Video
Proof of dose — not self-reports
Real-time
Alerts on missed doses
0
Manual reporting needed
8 wks
Concept to production

The implementation of the platform delivered measurable benefits for both patients and providers:

Patients became more engaged and consistent with their treatment plans

Providers gained clear visibility into adherence patterns

Timely interventions improved clinical outcomes

Enhanced patient confidence and accountability

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