Patient Engagement & Adherence

SkinSAFE by Mayo Clinic — Science-Backed Skincare Safety Platform

Long-term embedded engineering partnership with Mayo Clinic — 180+ production builds shipped to tens of thousands of active users, with zero disruptions to the live platform across the entire 2+ year engagement.

180+ Production builds shipped
0 Disruptions to live users
2+ yrs Ongoing partnership
10,000s Active users served
Overview

SkinSAFE set out to solve a challenge millions face daily: complex and misleading skincare labels that make it difficult to identify safe products.

Consumers needed a clear, reliable, and science-backed solution to protect their skin health.


The Challenge

Three barriers making safe skincare harder than it should be

Mayo Clinic and HER Inc. needed a long-term engineering partner to continuously improve a clinical-grade skincare safety platform — keeping pace with a growing ingredient database, user growth, and evolving product requirements.

Clinical-grade accuracy at continuous delivery pace
  • 47,000+ products required ongoing validation, not a one-time data import
  • Any inaccuracy in a safety rating had real consequences for users with allergies
  • 180+ production builds had to ship without introducing regressions into live safety data
Scaling a long-term partnership without disrupting a live platform
  • Tens of thousands of active users meant zero tolerance for deployment downtime
  • Feature development had to run in parallel with database maintenance and bug fixes
  • Consistent velocity and quality had to be sustained over years, not a single sprint

Our Solution

Science-backed skincare intelligence, built for scale

Embedded engineering team delivering continuous feature development, bug fixes, performance improvements, and release management across 180+ production builds — zero disruption to tens of thousands of active users.

Comprehensive ingredient database with clear safety ratings. Personalized filters for allergies, sensitivities, and preferences. SkinSAFE 100 Score for quick product evaluation. Transparent, research-based insights to guide product selection.

By combining expert knowledge with intuitive design, SkinSAFE empowers users to make confident skincare decisions.


Outcomes

What changed — measurably

180+
Production builds shipped
0
Disruptions to live users
2+ yrs
Ongoing partnership
10,000s
Active users served

The implementation of SkinSAFE brought measurable benefits to users:

Greater confidence in choosing safe skincare products

Reduced exposure to allergens and irritants

Streamlined product selection and healthier daily routines

Improved long-term skin health through informed decisions


Client Voice

What stands out most is their strong sense of ownership and partnership. They don't just execute tasks — they actively think through problems, suggest better approaches, and contribute to product and technical decisions in a meaningful way.

IK
Imran Khan
Product Lead, SkinSAFE by Mayo Clinic
180+ builds shippedZero disruption to live users2+ year partnership
cRead full review on Clutch
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